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Coed y Glyn Surgery

& Glan Menai Surgery

  English / Cymraeg

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News & Events

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We have now launched our new Practice Website! If you have any comments or suggestions More...

Clinics & Services

Consulting Times...

Appointments...

Patients can telephone for an appointment on the day. If there is no appointment available, arrangements will be made for a Clinician to speak to the patient on a “ring back” basis.

Limited pre-bookable appointments with a Doctor of your choice can be made under exceptional circumstances. Patients can request to see a particular Doctor, but there might be a delay in you being seen.

All emergencies are seen on the day.

In order to be fair to all our patients, please could you inform the surgery if you are unable to attend an appointment.

Clinics & Services...

Registered patients aged 16-74 who have not been seen for three years may request a consultation.

Registered patients aged over 75 years who have not been seen in the previous 12 months may request a consultation. If you are unable to attend the surgery for this consultation because of your medical condition, a home visit may be arranged.

In addition to generalised services, the following additional services are provided by the practice. All clinics are by appointment unless otherwise specified.

  Diabetic Clinic

  Minor Surgery

  Health Screening Checks

  Cervical Smears

  Contraception

  Asthma Clinic

  Healthy Heart Clinic

Out of Hours Services...

GP’s are responsible for providing medical care for their patients between 8.00 am and 6.30 pm on weekdays.

The Local Health Board is responsible for managing the Out of Hours service and for arranging urgent medical care for patients between 6.30 pm and 8.00 am on weekdays and all day and night on Saturday, Sunday, Bank and Public Holidays. This means the LHB will be arranging the rotas and employing doctors to work shifts.

The out of hours telephone number is 0845 8501362.

If anyone rings their surgery telephone number during the Out of Hours period, there will be a recorded message which will give the above number to call.

Your Out of Hours call will be answered by one of the GP Out of Hours call-handlers at NHS Direct who will prioritise your call.

The first 60 seconds of your call will allow the trained call-handler to determine if your symptoms require emergency treatment. In the event of an emergency, NHS Direct can send an ambulance immediately.

Calls will then be thoroughly assessed by a qualified registered nurse.

Following the thorough assessment, the Nurse will advise the most appropriate level of care. This may be:

  Advise methods to manage the symptoms at home.

  Advise you to see your own doctor when your

    surgery is next open.

  Telephone advice from an Out of Hours Doctor.

  See an Out of Hours Doctor (further arrangements

    may be made for you to be given an appointment in

    the Out of Hours Treatment Centre), or only if your

    medical condition warrants it, will you be offered a

    home visit.

  Advise you to go to hospital.

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